Privacy Policy

1. Introduction

Eyes To See Drone Services LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our drone services, or communicate with us via SMS/text messaging.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address that you voluntarily provide when contacting us, requesting a quote, booking a service, or opting in to receive SMS/text messages.
• Service-Related Information: Details about the project location, service type, scheduling preferences, and any special requirements you provide.
• SMS/Text Message Data: When you opt in to receive text messages from us, we collect your mobile phone number and records of messages sent and received for the purpose of providing the services you requested.
• Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, pages visited, and time spent on our site.
• Cookies and Tracking: We may use cookies and similar tracking technologies to enhance your experience on our website.

3. How We Use Your Information

Eyes To See Drone Services LLC uses the information collected to:

• Respond to your inquiries and provide customer support.
• Process and fulfill service bookings and requests.
• Send you project updates, quotes, appointment confirmations, and service-related communications via email or SMS/text message.
• Send booking reminders, scheduling updates, and follow-up messages via SMS/text when you have opted in.
• Improve our website functionality and user experience.
• Comply with legal obligations and protect our rights.

4. SMS/Text Messaging Consent and Data Handling

By providing your mobile phone number and opting in to receive text messages from Eyes To See Drone Services LLC, you expressly consent to receive SMS/text messages from us related to your service inquiries, booking confirmations, appointment reminders, and other service-related communications.

• Consent: Your consent to receive SMS/text messages is not a condition of purchasing any goods or services. You may opt in by texting us, filling out a form on our website, or verbally requesting to receive text communications.
• Message Frequency: Message frequency varies based on your service requests and interactions. We will not send you unsolicited marketing messages without your explicit consent.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan. Eyes To See Drone Services LLC is not responsible for any charges from your carrier.
• Data Protection: Your phone number and SMS opt-in consent information will not be sold, rented, or shared with third parties or affiliates for their marketing purposes.
• Data Retention: We retain your phone number and messaging preferences only for as long as necessary to provide the services you requested or as required by law. You may request deletion of your data at any time.

5. SMS Opt-Out Instructions

You may opt out of receiving SMS/text messages from Eyes To See Drone Services LLC at any time by using any of the following methods:

After opting out, you will receive a one-time confirmation message confirming your unsubscription. You will not receive any further text messages from us unless you re-opt in. Opting out of SMS messages will not affect your ability to use our services or receive communications via other channels (email, phone calls).

6. Information Sharing

Eyes To See Drone Services LLC does not sell, trade, or rent your personal information to third parties. We will never share your opt-in consent or phone number with third parties for their marketing purposes. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting business, under confidentiality agreements.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of Eyes To See Drone Services LLC, our clients, or the public.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information — including your phone number and messaging data — from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Opt out of receiving marketing communications from us (including SMS/text messages).
• Request a copy of your data in a portable format.
• Withdraw your consent to receive SMS messages at any time without affecting prior communications.

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. Eyes To See Drone Services LLC is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

Eyes To See Drone Services LLC reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. If we make material changes to how we handle SMS data, we will notify you via text message or other appropriate means.

11. Contact Us

If you have questions or concerns about this Privacy Policy, our SMS messaging practices, or wish to exercise your data rights, please contact us at: